If you meet problems when using Apowersoft Phone Manager, please check the guide below.
Phone Manager Not Working on Windows 7
If you cannot use Phone Manager on Windows 7, please download the runtime library and install it. As soon as the installation finishes, run the program. Then relaunch the Apowersoft Phone Manager. Below are the download links:
- For Windows 7 (64 bit): Click here
- For Windows 7 (32 bit): Click here
iPhone Failed to Build Connection with Phone Manager
1
First-time user
If it is the first time you connect the iPhone to your PC. Please check whether you’ve got the “Trust” prompt on your phone, and then click the “Trust” button.
If you have already “Trust” your PC. Please re-plug your USB cable.
2
New iPhone user
For new iPhone or the one that has been restored to factory settings, you will get a prompt to remind you to sync it with iTunes before using.
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